Buying Internationally

Have questions about customs or what to expect when your order arrives? Just ask — we’re happy to help.

Region	Tax & Duties	What to Expect	Business Info
🇳🇿 New Zealand & 🇦🇺 Australia	No extra charges	Free shipping included. 2-5 days delivery.	Tax included in price. No action required.
🇺🇸 USA	No extra charges	10% import tariff included in product price.  Customs may contact you for confirmation.  3-6 days delivery.	Cost can be claimed if business-imported. Add to expense report.
🇨🇦 Canada	GST/HST billed separately by arriving	No customs duty (CPTPP agreement). Taxes bills at delivery or online. 3-7 days delivery.	GST/HST can be claimed back with business receipt.
🇪🇺 European Union	No extra charges	VAT & duty included in price. Nothing to pay on delivery. 4–8 days delivery.	VAT invoice on request — email us with your VAT number.
🇯🇵 Japan	Consumption tax (10%) + 1-3% handling fee	You’ll receive a payment request before delivery. 4-7 days delivery.	Tax can be claimed by registered businesses. Check with your accountant.

 

You don’t need to worry about tax forms or confusing procedures.

For New Zealand, Australia, the USA and the EU, everything is included in your price — nothing to pay on delivery. For Canada and Japan, the carrier (DHL or freight company) will send a quick invoice to pay online before release — just check your email or phone.